The Florida Division of Emergency Management is reopening a Multi-Agency Resource Center (MARC) with federal support beginning on Friday, November 6 in Santa Rosa County.

The center will be open 7 a.m. - 7 p.m. Monday through Sunday (beginning Friday, November 6) in the Santa Rosa County Administrative Complex Boardroom, 6495 Caroline Street in Milton. Please note that when the boardroom is in use for meetings, the MARC will be located in the lobby area.

Homeowners and renters can visit any open center to meet with representatives of the State of Florida, FEMA, and the U.S. Small Business Administration. No appointment is needed.

FEMA Individual Assistance registration points have opened in Santa Rosa County to help residents with questions about the FEMA Individual Assistance application process. Please note additional days highlighted below.

The registration points will be open Monday through Sunday, 8 a.m. to 5 p.m., until further notice at the following locations:

• Santa Rosa County Administrative Complex - 6495 Caroline Street in Milton
  Located in the hallway outside Suite L. Enter through the main middle entrance and take the hallway to the right.
• Bray-Hendricks Park - 5259 Booker Lane in Jay
  Located in the building in the middle of the park

Additional locations may become available. Santa Rosa County will share updates as more information becomes available.

State Emergency Response Team staff will be available at all locations to help those affected register for FEMA Individual Assistance.

FEMA Individual Assistance Information

Santa Rosa County has received a FEMA Disaster Declaration for Individual Assistance for Hurricane Isaias, which will allow those who have been impacted by Hurricane Isaias to apply for assistance for housing, home repairs, and other disaster-related needs.

Assistance may include grants for temporary housing and home repairs, low-interest loans to help cover uninsured property losses, and other programs designed to support individuals and families as they recover from the disaster.

Residents who experienced damage or losses from Hurricane Isaias should file a claim with their insurance provider before applying for federal assistance.

Eligible residents can apply through one of the following methods:

• Online: Visit DisasterAssistance.gov, enter your location and click on "Apply Online"
• By phone: Call the FEMA Helpline at 1-800-621-3362 (TTY# 1-800-462-7585). The toll-free numbers are open every day from 7 a.m. to 10 p.m.
• FEMA App: Download and use the FEMA mobile app on your mobile device

Residents who use a relay service, such as video relay service (VRS) or captioned telephone service, should provide FEMA with the number for that service when applying.

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